Hi,

I created an account two weeks ago, and tried to access Deadmc for the first time.  I was immediatly banned before I could connect with your server. 

This applied to my in game handle:  EatCoinCoin

The message was:  Pending Ban for Public Nuisance. "Hacked account." Follow the rules.

This does not make sense because mine is a newly created account.

Please could you let me know what exactly the problem is?

Regards,K.

Hi, Is it likely that my IP address was used by somebody else who got banned, and that it was later DHCPed to me?

Hi EatCoinCoin!

DeadMC is proud to be a safe and welcoming place for everyone.

We enforce our rules to keep this statement true. You can revisit the rules here.We are going to review your appeal and will get back to you as soon as possible. Thanks!

Hey! 

I couldn't find any record of a ban on your username 'Eatcoincoin', so your account is not banned. You should be able to join the server without any issue. Thank you!

Hi,

Please delete this post.

Hi,

I have had to post from my son's account because my EatCoinCoin Deadmc forum account has either been blocked/banned, because I cannot log in, and I cannot reset the password.  Overall, I am not particularly impressed.

Regarding the ban: I respectfully  disagree with your reply, because I am still banned ;)

I include links to a video showing me log into DeadMc, and screenshots of the ban message.

https://ibb.co/JwNWnCw4

https://ibb.co/WW54N57D

And a video of me logging in:

https://streamable.com/wvtauk

(video link expired in 48 hours)

Please could you look again?

Regards.

Hi,

I could log in just now but the Region is:

Region: %deadmc_regionatlocation%deadmc_pvpatlocation%

0 coins.

 The commands show error messages when run.

We are getting there :-)

Please find enclose a link to the screenshots.

https://ibb.co/FbPqdjGr

https://ibb.co/bjb4fBm5

Hey! Good to hear that you join the server again...  But I still not able to find 'EatCoinCoin' username in ban logs..

or is your username is  DuckEclair??

Hi,

I could log in on Wednesday. My username is EatCoinCoin. So all is well.

DuckEclair should be banned because it was my son's account that got stolen by a password reset phishing attack.

DuckEclair2 is his new account and is good. He plays with this.

I think part of the problem might be that a user ban command could also ban an associated IP address.  This is a problem with some server code/commands  used for banning.

Regards.